Additional Information
PLEASE READ:
For custom orders, please click the contact tab, and describe in full detail your order. I will get back to you asap!
- Cups are NOT drop resistant. I’m not responsible if you drop your cup.
- Do NOT soak your cup. Do NOT leave your cup in high heat. Cups are NOT dishwasher safe. Do NOT put in a microwave.
- All tumblers are handmade, and cured epoxy coated.
- **All orders custom orders must be paid for before they are made!** please understand my time and materials are not cheap.***
- Tumblers hold HOT and COLD liquids.
Cold for 24+ hours Hot for 8 hours.
- I do not allow customers to supply their own tumblers. I supply all tumblers for my business so they are down to the base level of where I need them to be to design.
- I am not responsible for replacing a lid if yours is to break.
- Non glitter cups may end up having a piece or two of glitter on them since they’re all made in the same area. I can not control this, nor will I return a cup for that reason.
- Epoxy can yellow over time, I cant do anything to fix or change that. [White cups especially]
- You are responsible for picking up your cup. If it is not picked up in 10 days, you will be charged for shipping.
- I would like pick ups to be done by person who placed the order unless we worked something else out.
- I do do porch pickups.
- Cups take a long time and a lot of work.. I do work a full time job, so the turn around time is a bit lengthy. But every cup is made and handled with care. thank you for your patience!
- when your tumbler is finished, please don't let it sit with me for weeks on end. My space is limited. I try my hardest to get them done In a timely manner please try your hardest to pick them up in a timely manner as well.
Thank you!